FAQ
ORDERS & SHIPPING
How long does shipping take?
Orders ship within 1–2 business days from our warehouse.
Standard delivery typically takes 2–5 business days depending on your location.
You’ll receive a tracking number as soon as your order ships.
Do you offer expedited shipping?
At this time, we offer standard shipping only.
If you need your mitt for an upcoming tournament, we recommend ordering as early as possible.
Do you offer international shipping?
Currently, we ship within the United States only.
We plan to expand internationally in the future.
How much is shipping?
Shipping rates are calculated at checkout based on your location.
PRODUCTS & SIZING
What size sliding mitt should I choose?
Refer to our Size Guide for a detailed explanation of our mitt sizes.
Are your mitts able to be worn on either hand?
Our mitts are designed to be worn on either hand.
Just slide it on your preferred hand and adjust the strap for a secure fit.
Are Go Yard mitts durable?
Yes. Our mitts are built with reinforced protective panels and quality materials designed to handle aggressive base running.
We build gear that can keep up.
Do you offer a protective bag for the sliding mitts?
Yes. Every Go Yard mitt comes with a branded dust bag for storage and protection.
RETURNS & WARRANTY
What is your return policy?
We accept returns on unused items within 14 days of delivery.
The mitt must be in original condition and packaging.
Return shipping costs are the responsibility of the customer.
Do you offer a warranty?
Absolutely! For more details and ways to submit your inquiry visit our Warranty page.
Can I change or cancel my order?
If you need to make a change, email us immediately at info@goyardathletics.com.
Orders are processed quickly, so we cannot guarantee changes once fulfillment begins.
RESTOCKS & DROPS
The mitt I want is sold out. When will it restock?
Some designs are limited drops and may not return.
To stay updated on restocks and new releases, follow us on Instagram and join our email list.
TEAM & BULK ORDERS
Do you offer team discounts?
Yes! Please refer to our Team Sales page to submit your inquiry.
Can you create custom team designs?
We are exploring custom team options in the future.
Stay tuned.
GENERAL
Where is Go Yard located?
We are a U.S.-based brand focused on delivering high-quality baseball gear at unmatched value.
How can I contact customer support?
Email us at info@goyardathletics.com, or DM us on Instagram @goyardathletics.com, and we’ll respond as soon as possible.
